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As a co-parent of
a toddler, I'm beginning to realize what they mean by
"presenting a united front" when it comes to the messages
you're sending your child. And we've been quick to
learn that mixed messages often end in disaster - usually in
the form of a lot of Yes! No! Yes! No! conversations or
heaven forbid an all out tantrum.
Sending mixed messages with your marketing can cause even
greater problems. With a tantrum, rest assured it will
simmer to a whimper in a few minutes, with your business you
could lose the sale all together!
This is why
presenting a united front among all your marketing efforts
is essential and in theory it's simple - be
consistent in your message through all your marketing.
In reality it takes a little work... When most people think
of marketing they think mass communications (radio, tv,
newspaper) with a direct mail piece thrown in to keep the
mail department busy. But if you really want to
succeed in presenting a united front you have to think of
your marketing on every level - from your salesman's pitch to
the signature on your email.
Consistency is
important because it creates top of mind awareness with your
buyer. It keeps your business/products/services at the
forefront when they are ready to make a purchase and it
creates a sense of trust and credibility for you business.
Not only must you be consistent with your message, but with
your presentation. Using similar colors, images and layouts
in all visual media will help brand your business and make
your company instantly recognizable to potential customers.
"Okay", you say - simple I'll make sure to plop our message
on everything... Good Idea, but what is your message?
This is where many
stumble and that's because it's the toughest task.
Many would think that their message is "Sale - 50% off
Everything!" - but that's your offer. Others may think
"Call Now" or "Visit Our Website" is the message - but that
is your call to action. Both of these are important in
getting the sale, but every business under the sun uses
these same lines. Your message should be a concise and
strategic phrase that distinguishes you from your
competitors and compels prospects to buy from you.
Your message, offer and call to action combined with how you
distribute this information is your campaign. Your
message can define your company as a whole or a specific
product/service that you offer.
Just s I must make sure the messages my toddler receives are
the same whether they are coming from me, my husband or Dora
the Explorer (she has an incredible amount of influence),
making sure your message is consistent through all forms of
marketing is a team effort - from the secretary to the CEO,
make sure everyone in your company knows how you want your
company to present itself and how you want products and
services to be perceived - and be sure to apply these
message to all your marketing campaigns.
WHO'S MESSAGE QUIZ:
Find the
answers here! |